At Jumpla studios, we want you to be satisfied with your purchase.

Refunds:

• 15-day unconditional refund.
• Refunds are issued to the original payment method after we receive and inspect the returned item.

Returns:

• Products must be returned in original condition and packaging. –
• Customers are responsible for shipping costs unless the item is defective or damaged.

Exchanges:

• We do not offer direct exchanges. Please request a refund and place a new order.

Contact:

• Email: hardsponge@jumpla.net
• Phone: (+1) 7814263652